Subsidy on your electricity bill
In short. A discount applied to the bill for consumers verified under a specific subsidy scheme — most commonly the Cross Subsidy Program for low-consumption protected households.
Where to find it on your bill
As a negative (deduction) line in the charges breakdown, only present for enrolled consumers.
Being classified as "protected" already gets you lower slab rates automatically — a separate subsidy line means the connection has additionally been verified and enrolled under a targeted program such as the Cross Subsidy Program, which is opt-in rather than automatic.
For the full breakdown: Cross Subsidy Program eligibility & enrolment.
More adjustments & carried-forward amounts fields
- Arrears — Unpaid balance from a previous bill, carried forward and added on top of this month's charges.
- Adjustment — A correction line — positive or negative — applied when a past bill needs to be revised, most often after a meter reading correction or a billing error.
- Credit — An amount owed back to you rather than by you — from an overpayment, a negative FPA month, or a billing correction in your favour.