Adjustment on your electricity bill
In short. A correction line — positive or negative — applied when a past bill needs to be revised, most often after a meter reading correction or a billing error.
Where to find it on your bill
Its own line near arrears, sometimes with a short code indicating the reason.
Adjustments show up after an estimated reading is corrected by a real one (the difference between the estimate and the actual reading is reconciled here), after a detection bill is issued or revised, or after a DISCO corrects a data-entry error on a past bill. A negative adjustment is a credit reducing what you owe; a positive one adds to it.
A bill with a large, unexplained adjustment is worth taking to your subdivision office with the two or three preceding bills in hand — the office can usually point to exactly which prior reading or bill the adjustment reconciles against.
More adjustments & carried-forward amounts fields
- Arrears — Unpaid balance from a previous bill, carried forward and added on top of this month's charges.
- Subsidy — A discount applied to the bill for consumers verified under a specific subsidy scheme — most commonly the Cross Subsidy Program for low-consumption protected households.
- Credit — An amount owed back to you rather than by you — from an overpayment, a negative FPA month, or a billing correction in your favour.