Hazara Electric Supply Company (HAZECO) — everything in one place
HAZECO serves the Hazara division—Abbottabad, Mansehra, Haripur, Battagram, and surrounding hill communities.
Company overview
Official identity
Hazara Electric Supply Company
Headquarters: Abbottabad
Province: Khyber Pakhtunkhwa
Regulatory chain
Parent authority: WAPDA
Tariff regulator: NEPRA
Bill generated by: PITC
Areas served
Abbottabad, Mansehra, Haripur, Battagram, Kohistan, Tor Ghar
Official links
Mountainous terrain, tourism traffic, and urban growth around Abbottabad and Mansehra shape feeder planning and outage response. Domestic consumers, small businesses, and educational institutions all rely on the same tariff building blocks: unit charges, time-of-use where meters support it, taxes, and periodic FPA adjustments. A clear duplicate electricity bill helps resolve billing questions with the sub-division, supports bank or wallet payment, and documents consumption for rental or expense claims.
Like every DISCO, HAZECO bills residential, commercial, industrial and agricultural connections under separate NEPRA tariff categories — the category printed on your bill, not the DISCO itself, decides your rate structure. See the full tariff guide for how that works.
Bill services
Check your HAZECO bill
Enter your reference number for an official duplicate bill.
Find your reference number
Where it sits on the bill, and what to do without a printed copy.
How to read your HAZECO bill
Field-by-field walkthrough of the anatomy of your bill.
HAZECO load shedding schedule
How HAZECO schedules outages and where to find today's timings.
Ways to pay
JazzCash, Easypaisa, bank apps, ATMs — using your reference number.
Customer services
Raise a complaint
Helpline 118, then PMDU, then NEPRA.
HAZECO office directory
Head office, operation circles, and subdivision contacts.
New connection
Documents, process, and realistic cost breakdown.
Name, tariff or load change
Transfer ownership, change tariff category, or adjust sanctioned load.
Track an application
Check the status of a new-connection or change application.
Full ENC services directory
Demand notices, application forms, and every connection service.
Understand your bill
Every field on a PITC-generated bill — reference number, meter reading, tariff code, FPA, arrears — works the same way regardless of which DISCO issued it.
Bill Decoder
Every field on your bill, explained one at a time.
Reference Desk
Quick definitions for FPA, LPS, NEPRA, PITC and 40+ other terms.
Bill higher than expected?
Troubleshooting for high bills, estimated readings, and missing bills.
Estimate a bill
Rough PKR estimate from units consumed.
More resources
Solar & net metering · Protected tariff / subsidy program · How Pakistan's power sector works